Sunday, April 05, 2020

The queue.

The scene above will be familiar to most people now; I took the photo whilst queuing outside of Morrison's in Erith one evening last week. Whilst I have heard a few grumbles about the enforced isolation and social separation, most people seem to be taking the new rules and precautions well.  In my experience, the queue moves quite quickly, and only adds a few minutes to the shopping experience. The queue looks long, as people are spacing themselves two metres from each other, but it also moves quickly as a result. On one occasion whilst queuing, an individual jumped over the crowd control barrier and joined the queue in front of me. Before I could say anything, the store security guard intervened - the interloper was removed after some altercation and shouting. I think this was the exception; generally people in the queue are considerate and patient. What do you think? Share your personal experiences with me by Emailing me at

CB radio seems to be making a comeback, with people stuck at home, bored and looking at for them - new ways to communicate with others for free. It seems strange that in an era of online video conferencing with apps such as Skype, Zoom and FaceTime that a nowadays relatively little known hobby that had its roots in the pre - mobile phone era of the late 1970's and early 1980's could be returning to the scene. If you are not aware, CB radio - formally known as Citizen's Band radio is a licence free, relatively short range alternative to Amateur Radio. Citizens band radio (often shortened to CB radio) is a system of short-distance radio communications between individuals on a selection of 40 channels within the 27-MHz (11 metre) band. In the United Kingdom, CB radio was first legally introduced in 1981, but had been used illegally for some years prior. In December 2006, CB radio was deregulated by Ofcom and it is now licence-free. Although the use of CB radios in the UK has declined from its peak, it is still popular, especially with the farming community, Land Rover owners and Mini-Cab services. CB radio was first introduced into the United Kingdom around 1972. Early use was known around the airports in the UK, particularly Stansted in 1973. As citizens band radio has been advertised in the US since before 1962, it is possible that a number of these radios were brought into the UK and used illegally. In the period 1976–1978, CB radio in Britain was much popularised by novelty hit songs and its use in the film Convoy and the usage of illegal CB radio peaked in 1980. Companies in Britain sold US equipment quite openly, and equipment was readily available in car accessory shops. During this time, a great many CB clubs emerged in the UK and they became centres of protest in the march towards legalisation, in the hope that existing equipment could be used legally. In response to this, the government commissioned a white paper proposing a CB service called "Open Channel" around 860 MHz. The big problem for the UK was that the 27 MHz band was already licensed legally to radio control model aircraft users. They were paying for a licence to use the band, and interference resulted in loss of control of the aircraft. Many expensive models were written off, and the safety implications were obvious, but there was no practical way to police a separation, and the government did not rate the protection of model flying as an important issue. The UK Government eventually legalised CB radio, and on 2 November 1981 a CB service was introduced on a frequency band and offset that is incompatible with the imported American radios. At the same time the ownership of non-UK approved 27 MHz transceivers was made illegal except for those obtained by UK radio amateurs. The government initially proposed an FM system on a 928 MHz band with an RF Input power not exceeding 500 mW. This was unacceptable to the CB lobby partly because the low power would give a short range but mainly because the cost of equipment to operate in this band would be prohibitive. The more knowledgeable CB enthusiasts made a counter proposal to use a frequency around 220 MHz. This was immediately dismissed by the government who pointed out that it was a reserved military frequency band. It was subsequently discovered that the frequency had been unused since the Second World War. The government initially refused to relent and continued their insistence on legalising the 928 MHz band. The CB lobby continued to insist that any CB system had to use the 27 MHz band, be AM and a maximum output power of 4 watts (i.e. the US system). Ultimately, the government hinted that they were going to give in to the CB lobby but, as it turned out, only up to a point. CB was eventually legalised on a 27 MHz band but not the band used in the US. Whereas the US used a band occupying the range 26.965 to 27.405 MHz, the UK system was to operate on 27.60125 to 27.99125 MHz. These awkward frequencies would prevent illegal US sets from being modified outside of the type approval system, though it was possible to have existing A.M. radios modified to comply with the new F.M. standard. The choice of frequency would also give the UK electronics industry a head start in the production of unique UK only radios. The system was FM as expected, but one initial surprise was that the power limit was set at 4 watts. The surprise was short lived when it was realised that antenna restrictions would limit the real radiated power to little more than a 500 mW system. A further restriction on power applied if the antenna was elevated by more than 7 metres from the ground. The antenna restrictions were largely ignored and, in the main, un-policed. The government of the day had hoped that UK based manufacturers would be able to compete on a level playing field with foreign (notably Japanese) manufacturers for a share of the potential market. As it happened: the awkward choice of frequencies conspired against this ideal. The frequencies were such that, initially, only one manufacturer in Japan had the capability of producing the frequency synthesiser chips capable of producing the transmission frequencies and the local oscillator signals for use in receive mode. This manufacturer, not surprisingly, refused to supply any UK based manufacturer while it was attempting to keep Japanese manufacturers supplied. In the event, the UK market saturated within a few months and many Japanese manufacturers and UK importers were left with vast amounts of unwanted stock. Within a year of the introduction of CB to the UK, CB radio sets were being given away free with some purchase or other by many of the major retailers. After this, many UK CB radios were relegated to the backs of cupboards or into the loft. From the inception of legalised CB radio, there has been much abuse of the system, with frequent complaints that CB radio was not policed properly in spite of the licence revenues. CB channels still remained busy in many areas, despite mobile phones becoming increasingly common and feature rich. Many of the original advantages of mobile CB have been surpassed by the development of mobile internet access, satellite navigation systems, and the proliferation of other instant communication technologies such as text messaging. The introduction of a new licence free handheld PMR 446 radio service has provided much of the features of traditional C.B., in a small handheld format. This service is not directly comparable with C.B, as PMR446 was intended to provide a short range service. Changes to the UK's amateur radio licensing system mean that it is now possible for people under the age of 14, and anyone else, to gain legal access to most of the UK amateur frequency allocation with only basic technical knowledge.  A small but very active UK CB group still carried on, and several companies sell brand new CB in this country, as a quick Google search will show. It would seem that some of the old CB rigs are being dusted down and put back into use during this period of Covid - 19 lockdown, which to my mind can only be a good thing; a substantial number of CB radio operators "get the bug" and want to go onto other radio related activities - principally getting themselves licenced as an Amateur Radio operator. In many ways Citizen's Band is a gateway that leads on to Amateur Radio. What do you think? Email me at

It is rare that I ever celebrate a business going bust; as regular readers will be aware, I am keen to publicise and promote local independent businesses - indeed, more on that theme later in this update. I do not normally comment on stories that make the national news, as there are professional journalists who can report those stories far better than I. Also the Maggot Sandwich has a primary focus on local events and current affairs. I am making an exception in this case however, as I have commented on the subject before, and I feel that it is of interest to many readers. You may have seen in the press over the last week news that the store Brighthouse has called in accountancy firm Grant Thornton as official receivers after the company became insolvent. Whilst I feel sorry for the staff who are almost inevitably going to lost their jobs, I cannot say that I am sorry that the firm has gone bust. For those that may not be aware, here is some background to Brighthouse, their dubious business model, and the people they preyed on. To my mind, the definitive indicator that a town had gone to the dogs is when Brighthouse moved in. I was reading an article recently, in which Karl Dayson, an academic who specialises in the study of affordable finance said that “I can think of no better marker of social deprivation than having a Brighthouse store open in your area”.  Brighthouse were until last week a chain of retailers specialising in household goods such as furniture, washing machines, televisions and cookers. Their unique selling point was that you could purchase goods on credit with no deposit, and with very low weekly repayments. The stores were designed to appeal to young families – the aisles between goods on display were wide enough for a child’s buggy to be wheeled easily along them. Brighthouse offered credit to those who would otherwise be unable to qualify for it – mainly people on benefits. This all sounded great – helping those otherwise unable to afford the basics of a home to get what they need. The downside of it was the eye wateringly high interest rates that Brighthouse charged. Several debt charities expressed dismay at the high charges. A basic washing machine that cost £399 in Curry's would have cost £1,560 from Brighthouse, albeit broken down into “affordable” £10 weekly payments at an interest rate of 69.9% APR. Just like the notorious pay day lenders, the poorer you are, the more you pay for goods and services. Debt advisor Anne Young, who has advised many former Brighthouse customers said “These companies are preying on people who cannot afford to go anywhere else. I do think that they are robbing the poor, when you look at their prices. They are charging a ridiculous amount for goods you can buy on the high street for a third of the price”.  To give an example, a small television which costs £99.99 in Argos would cost a total of £606.84 paid over a total of 156 weeks. Brighthouse argued that their TV was covered against malfunction and accidental damage over the course of the repayment period, but this needed to be set against the fact that you could buy six similar televisions for that same amount of money elsewhere. Brighthouse claimed that if you could find an identical product anywhere on the high street, that they would match the price. This was actually quite difficult, as Brighthouse had a lot of “own name” brands, such as Baird; these were simply not available anywhere else; they also included a number of options that other retailers on the high street don’t, and the pricing structure was so bewilderingly complex that direct comparison was rather difficult.  The demographic for Brighthouse customers is fairly straightforward; a majority are women between 26 and 45 years of age; they earn less than £13,000 a year, and around fifty percent are receiving at least part of their income in the form of benefits. You can really view Brighthouse as a cross between somewhere like Argos and loan company – and its’ customers are overwhelmingly people who did not qualify for a credit card or scored too lowly for a conventional, lower interest loan. The kind of goods that the company sold (furniture / consumer electronics) did tend to depreciate over the course of the loan period, to the point that by the time the loan was fully paid off, the goods were essentially worthless. On top of this, Brighthouse had a policy of repossessing goods if payments were not met, even if the customer was only one or two payments away from completing the purchase.  Normally a court order is required to repossess goods when more than a third of the credit payments have already been met. Brighthouse had a nasty habit of sending round bailiffs without such legal niceties – exploiting the fact that many of their customers were ignorant of the law. All in all, Brighthouse succeeded because they could – their target customer did not qualify for a loan from a conventional source, and was not aware of low cost resources such as credit unions. They relied on the customer being sucked in to the colourful, brightly lit and shiny shop with the promise of low repayments, even if they do end up paying for what seemed like half a lifetime. Fortunately this has now come to an end. The failure of Brighthouse has come over a period of around three years. In 2017, Brighthouse was ordered to pay £14.8 million to 249,000 customers by the financial regulator, Financial Conduct Authority. This was in response to the retailer's inability to pay customers who had cancelled agreements after one down payment. The company at the time was told it had not been a responsible lender. Brighthouse had also been accused of charging excessive interest on lending. In April last year, the FCA introduced a cap on interest and fees companies like Brighthouse can charge. This put the company in a very fragile financial position; the compulsory closure of all of its 240 UK stores under the current Coronavirus regulations meant that Brighthouse cashflow was severely curtailed, and accountants Grant Thornton were called in to wind up the business. Brighthouse may have operated a legal business; whether they operated a moral one is open to debate. What do you think? Email me at

Local businesses are working on ways to service their customers whilst they are on lock down. The excellent Bexley Brewery have just started a home delivery service. You can join their Email list by contacting  They comment:- "We'll be sending out our new beer and cider list every Monday, so please look out for it. If you don't see an email from us in your in box, please check your junk/spam folder as your server/spam guard may be sensitive to attachments, if there's still nothing there, please drop me an email and let me know. As we did this week, we'll be taking orders on Monday, Tuesday & Wednesday, with last orders being Wednesday 12 midday (we have to be very prompt on this). We then start to workout delivery routes and organise the orders ready to deliver from Wednesday afternoon onwards". Another local organisation that is changing to accommodate the quarantine situation is The Bookstore Cafe, which has had to close to visitors. Instead they are also offering a delivery service. Their announcement reads:- "Get The Bookstore straight to your door with our Oven Ready Meal offer. Choose from a selection of meals including pies, curries and hot pots, all for £5 including delivery. Deliveries are made on Fridays. So please let us know what you are after by Thursday 9am. To place an order, follow this link, or give us a call on 01322 341144. We are offering Orbit residents our individual oven ready meals for £2.50, including delivery. Home cooked nutritious affordable ready meals made with the best ingredients by the best local chefs. To find out more, follow this link or give us a call on 01322 341144". Head Chef Louisa Budds is sharing some of her recipes. Download the recipe here, and watch the how-to video below.

Now that a large majority of the UK are working from home, it has become apparent that some of the tools that many use to keep in touch with family and friends - and not to mention work, have come under scrutiny. I don't know if you saw Prime Minister Boris Johnson early last week, when on Tuesday when he shared a screenshot of “the first ever digital Cabinet” on his Twitter feed. It revealed the country’s most senior officials and ministers were using the popular video conferencing application Zoom to discuss critical issues facing the UK. The use of the Zoom software is likely to have infuriated the security services, while also raising questions about whether the UK government has its own secure video-conferencing facilities. The decision to use Zoom, as millions of others stuck at home during the Coronavirus outbreak are doing, comes as concerns are growing about the conferencing app's business model and security practices. Most notably, the company has been forced to admit that although it explicitly gives users the option to hold an “end-to-end encrypted” conversation and touts end-to-end encryption as a key feature of its service, in fact it offers no such thing. Specifically, it uses TLS, which underpins HTTPS (secure) website connections and is significantly better than nothing. But it most definitely is not end-to-end encryption (E2E). E2E ensures all communications are encrypted between devices so that not even the organisation hosting the service has access to the contents of the connection. With TLS, Zoom can intercept and decrypt video chats and other data. Whilst this might not matter for social calls between friends and family, when big corporations, or indeed governments become involved, it is a whole different issue. Despite Zoom offering a meeting host the option to “enable an end-to-end (E2E) encrypted meeting,” and providing a green padlock that claims “Zoom is using an end to end encrypted connection,” it appears that the company is able to access data in transit along that connection, and can also be compelled to provide it to governments. So, it's not E2E. While that is not something that will bother most Zoom users, whose conversations are not highly sensitive nor confidential, for something like a UK Cabinet meeting, the lack of true end-to-end encryption is dangerous. Personal information gathered by the company included, but was not limited to, names, addresses and any other identifying data, job titles and employers, Facebook profiles, and device specifications. It also included "the content contained in cloud recordings, and instant messages, files, whiteboards ... shared while using the service." In other words, it was, arguably, the Facebook of the video-conferencing world, sucking every piece of data it can from you and any device you install it on. Speaking of Facebook, Zoom's iOS app sent analytics data to Facebook even if you didn't use Facebook to sign into Zoom, due to the application's use of the social network's Graph application programming interface. In short, while Zoom’s ease of use, reliability and excellent user interface has made it a godsend for people stuck at home, the company continues to raise red flags about its honesty, its privacy policies and its business model. 

This month marks the 35th anniversary of the first UK cellular telephones going on sale to the general public. The official launch was on the first of January 1985, but for the first few months, phones were almost exclusively sold to corporations and large businesses. It was only at the beginning of April 1985 that the general public could - for a price - buy a transportable phone, such as the model shown above - click on the image for a larger view. The companies we know as Vodafone and O2 today were Racal-Vodafone and Securicor-Cellnet back then; phones were the size of a small suitcase and only did voice calls - no text or apps, let alone any kind of camera or GPS. The two companies had spent the months up to the 1st January launch deadline fighting for cell sites and testing coverage, particularly in London. There was no hint of site-sharing. The services used analogue TACS (Total Access Control System), and later ETACS (Enhanced TACS), as more frequencies became necessary. The analogue calls could easily be monitored using a radio scanner - as in the infamous Princess Diana "Squidgygate" tapes. The cellular service was not actually the first mobile phone system available - there was a Carphone Radio service called Band 3, but that was push-to-talk and all calls had to go through an operator to be connected. Calls were limited as was the number of users. You had to go on a waiting list and wait for a subscriber to close an account before you could buy one. It was complex, limited in coverage and extremely expensive. The first modern, cellular call was undertaken by Vodafone's Michael Harrison, the son of former Vodafone Chairman Sir Ernest Harrison, who was the first to test the system, calling his father at midnight on 1st January, 1985. Michael Harrison secretly left his family’s New Year’s Eve party at their home in Surrey in the UK to surprise his father, calling him from London’s Parliament Square. Harrison made the historic call from one of the first mobile devices – a Transportable Vodafone VT1, which weighed 11lb (5kg) and had around 30 minutes of talk time - more on this groundbreaking device in a bit. Harrison recalls that the line was crystal clear, although the excited shouting of New Year’s Eve revellers in London created considerable background noise. As Sir Ernest Harrison answered the phone, Michael said: “Hi Dad. It’s Mike. This is the first-ever call made on a UK commercial mobile network”. Which isn't quite “one small step” but is better than, “Watson come here I want to see you". The official press launch was held days later at St Katherine’s Dock in London where Vodafone had hired comedian Ernie Wise make the first public mobile phone call. Wise brought the same transportable device to St Katherine’s Dock in London in a 19th century mail coach, using one of the oldest forms of communications – sending a letter – to highlight the speed and convenience of these new mobile phones. Ernie Wise’s call was received at the original Vodafone headquarters, where a handful of employees were based in an office above an Indian restaurant in Newbury, Berkshire. Heavy and cumbersome, the first generation of mobile phones were sold in the UK from 1984 – before the first products were even available and before the network was officially live. Such was the demand for a fully portable, cellular phone that more than two thousand orders had been taken by the Vodafone sales team before Michael Harrison made his call from Parliament Square. By the end of 1985, over twelve thousand devices had been sold. Very soon afterwards a good friend of mine got given a VT1 portable TACS phone by his then employer, British Telecom. The phone was so powerful that when he made trips to the Carrefour Hypermarket in Calais, he could call his Mum to find out what she wanted him to buy, connecting via the British mobile phone cell in Dover (there was no international mobile roaming back in those days).

Now for the weekly local safety and security updates from Bexley Borough Neighbourhood Watch Association. Firstly the report from Barnehurst ward:- "Despite the lock down there have been two burglaries on the ward over the last week. Both of these occurred in Parkside Avenue. In both cases entry was gained by the front door. An Audi was taken on the first occasion. However on Sunday morning the suspect was confronted and made off empty handed in a blue Audi A3 or S3 in the direction of Parkside Cross. He was described as a white male in his late twenties with brown hair wearing dark clothing. There was also a theft of number plates in the car park in Badlow Close. Unfortunately since the lock down officers have had to move people on and give strong words of advice to people who continue to flout government advice. Please only leave your premises if absolutely essential e.g shopping for essentials daily exercise, work etc. Please keep safe". Belvedere ward:- "The team executed a drugs warrant at an address in lower Belvedere on Thursday. Cannabis was found at the address and the occupant is being dealt with for possession. Last week the team were extracted a lot from the ward due to the Corona situation. However when assisting Thamesmead Moorings Ward on Friday we stop and search a male for drugs, after a short chase that is. He was found in possession of a quantity of cannabis and lots of cash. Needless to say he is being dealt with for possession with intent to supply. Potentially a lengthy investigation is underway. On Thursday 26/03/20 we had an attempt garage burglary in Lower Park Road. Happened around 23:15. Nothing taken on this occasion but damage caused. Unfortunately this crime type is still happening so please be alert as much as possible while on lock down!" Bexleyheath ward:-"Wednesday 25/03/20 2000 – 2100 Criminal Damage Long Lane windows on vehicle smashed. Wednesday 25/03/20 1900 – 26/03/20 1040 Criminal Damage Long Lane windows on vehicle smashed. Wednesday 25/03/20 2200 – 26/03/20 1330 Criminal Damage Long Lane windows on vehicle smashed. Thursday 26/03/20 0001 – 26/03/20 1545 Number Plates Stolen Royal Oak Road. Friday 27/03/20 1740 Theft From Motor Vehicle Horsham Road. Between Wednesday 25/03/20 1400 and Saturday 28/03/20 1400 Theft From Motor Vehicle Freta Road. A few motor vehicle crimes this week, please continue to be vigilant around your homes and what items you are leaving on display". Crayford ward:-"A practically unheard of report for Crayford this week. At the time of reporting we have had one report of attempted burglary in Inglewood Road, between 22.00 on 29th March and 18.00 on 30 March, whereby the garage door was forced open but nothing appears to have been stolen. We have been actively patrolling the ward and engaging and encouraging our residents to adhere to Government direction. As ever, please call 999 in the event of an emergency, 101 for non-emergencies. You can contact our team directly on 020 8721 2584 or email at Please stay safe". Erith ward:-"As a team we have been out on the ward on Foot and on Bikes patrolling every part of Erith, explaining to residents not to be out in groups and giving them advice which is in line with what the government are saying for us all to keep safe. We have a full team in Erith and are still doing the daily work we always do. Weapon sweeps are being carried out daily and we are now also twice daily visiting all shops in Erith checking everything is OK. Crime in Erith this last week has been low. Crimes of note from the last week Theft from Motor Vehicle Church Road. Theft from Motor Vehicle Maximfeldt Road." Northumberland Heath ward:-"There has been an Attempted Theft of a Motor Vehicle outside Belmont Road , Erith. Victim witnessed a male looking at his motor vehicle outside his home address. The suspect was seen taking photos of the lock placed on motor vehicle. Unfortunately there is no CCTV Evidence or further links for further investigation. Theft from a motor vehicle on Walsingham Walk, Erith .Victim had her rear cluster light and registration number plates stolen. Residential Burglary Northumberland Park ,Erith.Victim returned home and noticed her front door damaged and unlocked . Nothing was stolen from property. This report has been closed as there are no further lines of enquiries. Attempted theft of a delivery vehicle on 116 Hurst Road, Erith. Victim was a delivery driver delivering parcels on Hurst Road when he left the keys in the ignition while delivering the parcels. A witness alerted the victim of a white male trying to get into the victims vehicle. The driver then attempted to remove the male from the vehicle. Another 4-5 Males then approached the driver and ran towards Colyers Lane with the vehicle in situ. The victim had a cut to his head. This was reported by a third party as the victim left and didn't want to wait for police to attend. Police haven't been able to contact the victim for further investigation. SNT will be patrolling Hind Crescent as much as possible. The team are increasing their patrols around all four wards to provide reassurance patrols in the local area. There are no contact points organised for this month . You can always contact the local team on Twitter @MPSNorthHeath or on the ward phone 02087212502. Officers have been patrolling busy areas within the ward to prevent any anti social behaviour incidents while the outbreak of the coronavirus. As most of the shops are closed on Bexley Road we haven't had any ASB reports or theft reported to us recently." Slade Green and Northend ward:- "We had a burglary in Hollywood Way last Thursday between 0800 and 1500. Entry was made via the key in the keysafe and only specific items were taken. Please ensure nobody apart from those trusted have your keysafe code if you have one. Our team currently are patrolling and doing as much as we can to keep everyone safe and indoors. Please remember that anyone out in groups will be stopped and asked to go home if there is no valid reason to be out. This can result in a fine but we will only resort to this method if there are repeat offenders or anyone refusing to comply. We hope you are all keeping safe during these testing times and please let us know if there are any areas that groups are regularly seen congregating." Thamesmead East ward:-"Lensbury Way SE2 on Sat 28/3/20 between 10:40pm – 10:45pm Victim noticed vehicle alarm going off at 22:40pm, when victim went to check, it was found the vehicle had been entered. Items had been taken from the arm rest compartment by suspect/s unknown. Pointer Close SE28 on Sun 10pm – 1:45pm Victim reports motorcycle stolen from location by suspect/s unknown. Mangold Way DA18 on Mon 30/3/20 2:50pm Victim reports windscreen wipers have been removed from both victim's vehicles and left discarded on the ground. Criminal Damage Watersmeet Way SE28 on Wed 25/3/20 between 10pm – 7:45am Victim heard a noise at 10pm but disregarded it at the time, when victim went into the study the following morning the outer pane to the widow was seen to be smashed by suspect/s unknown. Carnoiste Close SE28 Tues 31/3/20 7:45pm – 10:30am victim returned from work to find kitchen window smashed by suspect/s unknown entry to property not gained nothing taken. Good News - A female who was circulated by PC Pruden for stealing a poppy charity box from Taris Shop Yarnton Way in October 2019 was found guilty at Woolwich Crown Court and sentenced to 14 weeks at her majesty's pleasure. On Sat 28/3/20 at 8pm a phone call was received from a relative worried about his elderly brother and sister in law who both have underlying health issues and are self-isolating for 12 weeks on the ward. The couple have not been able to go shopping for essentials and do not have internet or mobile phones so had been unable to organise shopping delivery. PCSO Buckley contacted the couple who gave her a shopping list which she delivered on Sunday. The couple thanked PCSO Buckley stating “it felt like Christmas”.  West Heath ward:-"Excellent news again this week, no burglaries or motor vehicle crime reported to us. Despite the current difficult climate, the team are continuing to conduct proactive burglary patrols on foot and in vehicles. We have conducted weapon sweeps jointly with our colleagues from Crook Log and East Wickham, as part of this weeks' focus on knife crime. We have carried out regular visits to local shops and businesses that are open to reassure both the public and shop shopkeepers that we are still a visible presence. Please remember to keep your distance when shopping, Keep calm and wash your hands!"

The end video this week may well be of particular interest to drinkers of bottled water. It features the story of the ill - fated Dasani brand of bottled water, which got the unfortunate nickname of "Sidcup Spring". Give it a watch and send any comments to

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